AUTHOR: ANNA BURNETT
I’ve been in the recruiting industry for a short time, however, I’ve already seen many of people come and go, and I’ve noticed patterns in the recruiters who thrive and have lasting careers. Recruiting can be a difficult occupation but also extremely rewarding. Considering a career in recruiting? Review my list of the crucial qualities, and see if you have what it takes.
One of the most important qualities any successful recruiter can have, is the ability to bounce back from disappointment or failure. There may be days where you only speak to a voicemail machine, and there may be deals that end up falling through, but a great recruiter will never let times like these effect their future performance. Being able to recover yourself and carry on after being knocked down, is a vital element in recruitment.
While recruitment is very much another sales industry, any successful recruiter will tell you that it is mainly a relationship business. You need to have the desire and skills to effectively build relationships with both clients and candidates, as well as your own colleagues. Candidates need to be able to feel as though they can open to you, and give you all the information about themselves and in order to do this, they need to like you as a person, and not see you as a “cog in the corporate machine”.
Recruitment is an industry that has many incorrect perceptions – most people may see recruitment as unethical, pushy, selfish and terrible listeners. As a result of this, there is a general mistrust of recruiters. Good recruiters will tell you that as long as you have the communication skills, you can give off any impression that you want. However, great recruiters will tell you that they’re wrong, and the only way to break the perceptions of recruiters is to be completely honest with whoever you are talking to. Nothing is more important than conducting business like our parents taught us, with only the highest degree of integrity and honesty, treating others as we like to be treated.
The skill to adapt, change and be flexible is a key quality possessed by the best recruiters. You need to adapt your communication style depending on your client’s or candidate’s needs, shift your approach based on changes in the job world and be ready to learn about new technologies that affect the markets you serve. If you are rigid and have a hard time shifting your thinking, recruiting may be difficult for you.
Another common misconception of recruitment is that is all phone based work, and you have to spend 10 hours a day on the phone selling. I will be the first to admit, I had this same misconception, but after my short time in this industry, I have quickly realised that this is not the case at all. Any successful recruiter will tell you that they would rather you make 5 phone calls a day, and gather as much useful information as you can, rather than calling 100+ people and not knowing anything about them. The ability to listen to people, and pick out key information from a conversation is an essential part of recruitment.
In order to be able to pick out key information from conversations, you need to be able to ask the right questions. Therefore, having great communication skills and being able to hold a discussion with every type of person without sounding like you’re reading from a script is essential.
Time Management Skills:
Recruitment is not all about phone based work – there are many other elements that go into having a successful career in recruitment. In order not to feel overwhelmed and ultimately lower your performance, a good recruiter will have to be able to manage their time successfully. If that means spending half an hour in the morning writing up a schedule for the day, then by all means go ahead. However, if something unexpected arises during the day that requires you to drop everything else, then it is essential that you know how to prioritize and make use of your day effectively.
The most successful recruiters know how to be persistent without crossing the line. We rarely recruit that ideal candidate on the first call; we follow up in the appropriate time frame, with the right temperament and a clear message. Persistence pays off big if you do it right. If you come across as aggressive, pushy or disingenuous, you will lose credibility and trust and kill your reputation.
A career in recruiting can be challenging, but if you have what it takes, the rewards are worth it. If you have the temperament and attributes shared by the best recruiters, contact us to learn more about what Evidencia can offer you: